To start your online return / exchange please click here.

Checkout with the $1.98 Re:Do product for free unlimited exchanges or returns for store credit If you purchased the $1.98 at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or an  exchange and receive a pre-paid label through our returns center.

Didn’t checkout with Re:Do? You will still return like normal through returns center and purchase a label with discounted shipping rates saving you time and money! Cost of label will be removed from the refund. 

To be eligible for refund or exchange, items must be in new condition, unworn, unwashed and all tags attached on every item. Clearance items are not eligible for return or exchange.  Please note: if items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued.  Returns and exchanges are accepted 30 days after order date. 

Defects must be reported before items are worn, washed or tags have been removed.

Final Sale Items -- All close-out / final sale items are non-returnable and non-exchangeable. 

*In the event that you receive a damaged or defective item or receive the wrong item please contact us immediately.

**Due to the nature of our business, Large orders exceeding $350 are subject to a 30% restocking fee. 


Processing time, refunds, credits

Your refund/credit will be issued within 2-4 business days after your returned item(s) arrives at our Distribution Center and passes Quality Review Inspection. The actual availability of funds is determined by the credit card issuer or your financial institution.

Defective, Damaged or Incorrect items

If an item is defective, damaged or incorrect, please fill out the information on the return form. If the merchandise is deemed defective by our Quality Review team when it arrives back at our distribution center, you won’t be charged shipping for the replacement item.

We suggest that you take a photo of the damage or defect and email it to This helps us speed the information to the buyers and manufacturer so we can send a replacement to you while your return is in transit to our Distribution Center.

If we have made an error in your order, for example, sent a size or color that differs from your order, you will not be charged for shipping a replacement item on this order.